Your team doesn't need another distraction.
Automatically close reopened conversations in Intercom if no action is required
If a previously closed conversation is reopened by a “thank you” message without any additional request, Gratitude re-closes the conversation before it gets assigned to a new agent.
We call it appreciation without distraction.
The exact same friendly experience, just automated.
Configure a message to send when re-closing, customers still get the good vibes while your team get to preserve their focus.
Smart detection of thank you messages with questions.
Gratitute makes sure that the thank you message doesn’t contain an additional question. If so, it won’t close the conversation.
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We're as international as your customers.
Although out gratitude detector is predominantly trained on English, but it can also speak German, French, and Spanish.

Let us help recapture focus

Start for free and we can grow together.


No cost :–)

0-500 tickets closed by Gratitude monthly


€59 monthly / €599 yearly

500-5000 tickets closed by Gratitude monthly


Pricing to fit your needs

Unlimited tickets closed

Priority support

Closing thousands of tickets a day for